FAQ
1. Why can't I create a project?
Possible Causes
- Required fields are incomplete.
- Project Name already exists.
- No Project Manager has been selected.
- You do not have permission to create projects.
What You Can Do
- Complete all required fields.
- Enter a unique project name.
- Select a Project Manager.
- Contact your administrator if the issue continues.
2. Why can't I add project members?
Possible Causes
- No employees are available.
- Employees are inactive.
- You do not have permission to manage members.
What You Can Do
- Verify employee availability.
- Refresh the page.
- Contact your administrator.
3. Why can't I edit a project?
Possible Causes
- You do not have edit permission.
- The project is locked.
- Your session has expired.
What You Can Do
- Sign in again.
- Verify your permissions.
- Contact your administrator.
4. Why can't I delete a project?
Possible Causes
- The project contains active tasks.
- An active sprint exists.
- You do not have permission to delete projects.
What You Can Do
- Complete or reassign active work.
- Close active sprints.
- Contact your administrator if deletion is required.
5. Why isn't the project appearing in the list?
Possible Causes
- The project has not been created successfully.
- Search filters are applied.
- Temporary synchronization delay.
What You Can Do
- Refresh the page.
- Clear search filters.
- Verify that the project was created successfully.
6. Why can't I access the Project Details page?
Possible Causes
- You do not have permission to view the project.
- The project has been deleted.
- Your session has expired.
What You Can Do
- Sign in again.
- Verify your access permissions.
- Contact your administrator.
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