FAQ

I can't create a project.

Possible causes:

One or more required fields are empty.
A client has not been selected.
A project manager has not been selected.

Solution:

Ensure all required fields are completed.
Select a client from the Client dropdown.
Select a project manager from the Project Manager dropdown.
Click Create Project again.

Possible cause:

The client has not been added to the system.

Solution:

Verify that the client exists in the Clients module.
If the client is missing, create the client first.
Return to the Create Project or Edit Project screen and select the client.

The project manager is not listed.

Possible cause:

The employee has not been assigned as a project manager or is inactive.

Solution:

Confirm that the employee is active.
Verify the employee has the required permissions or role.
Refresh the page and try again.

I can't save changes after editing a project.

Possible causes:

Required fields are missing.
The selected values are invalid.

Solution:

Review all required fields.
Ensure a valid client and project manager are selected.
Click Save Changes again.

I accidentally deleted a project.

Possible cause:

The deletion was confirmed.

Solution:

Deleted projects cannot be restored from the Projects screen.
Contact your system administrator if the project needs to be recreated or restored.

My newly created project is not displayed.

Possible causes:

The page has not been refreshed.
Filters are hiding the project.

Solution:

Refresh the Projects page.
Clear any active search or filters.
Verify that the project was created successfully.

I cannot edit or delete a project.

Possible cause:

You do not have the required permissions.

Solution:

Contact your administrator to verify your access rights.
Ensure you have permission to manage projects.